Data Protection Contact
Reach our data protection contact at privacy@entropy-data.com.
Use this address for anything concerning personal data: questions about our privacy policy, data subject requests under the GDPR, requests for a data processing agreement, security questionnaires with a privacy section, and questions about how we process personal data on behalf of customers.
Controller
Entropy Data GmbH
Krischerstraße 100
40789 Monheim am Rhein
Germany
HR B 109327, Amtsgericht Düsseldorf. Represented by Simon Harrer and Jochen Christ.
Where we operate Entropy Data as a SaaS service for a customer, the customer is the controller for the personal data in their workspace and we act as processor on their instructions.
Data Subject Requests
Data subjects can exercise their rights under Articles 15 to 22 GDPR — access, rectification, erasure, restriction of processing, data portability, and objection — by writing to privacy@entropy-data.com. Requests are free of charge and we answer within one month of receipt, as required by Article 12(3) GDPR.
If your personal data sits in a customer's Entropy Data workspace, we forward the request to that customer as the controller and support them in answering it. See GDPR Deletion for what happens technically when a user is deleted.
Where to Send What
| Topic | Address |
|---|---|
| Privacy questions, data subject requests, data processing agreements | privacy@entropy-data.com |
| Security vulnerabilities | security@entropy-data.com (see Vulnerability Handling) |
| Everything else | hello@entropy-data.com |
Please do not report security vulnerabilities to the data protection address — use security@entropy-data.com so the report reaches the right people immediately.